Frequently Asked Questions

Everything you need to know about our sustainable sneakers and services.

What materials are MoEa sneakers made from?

Our sneakers are crafted from innovative bio-based materials derived from fruit and vegetable waste, including apple, grape, pineapple, corn, and cactus skins, combined with recycled polyester.

How long does shipping take?

Orders are typically processed within 24-48 hours. Delivery usually takes 3-5 business days for domestic orders and 7-12 business days for international shipping.

What is your return policy?

We offer a 30-day return window from the date of delivery. Items must be in their original, unworn condition with all packaging intact to qualify for a full refund.

Are MoEa sneakers 100% vegan?

Yes, all our products are PETA-approved vegan. We do not use any animal-derived components, including glues or dyes, in our manufacturing process.

How should I clean my bio-based sneakers?

We recommend using a damp cloth and mild soap for surface cleaning. Avoid machine washing or drying to preserve the integrity of the plant-based materials.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.